Changelly review & 17 testimonials (updated 12.2019)

What is Changelly in a nutshell? It's a trusted, respectable, well established, promising exchange service (broker) supporting 29 cryptocurrencies: you can exchange one crypto into another here. Exchange service started the business Dec 2013, it's a fully compliant, licensed financial company.

This Broker welcomes customers from 242 countries (unfortunately, your country: United States is not supported at the moment; but there are good alternatives). Due to regulatory restrictions, US citizens and residents are not served by the exchange. According to the feedback from users, customer service is exceptional, 5 stars quality; the exchange is always instant! or so. You won't need to verify your account to use the services of the Broker, Changelly accepts and welcomes anonymous customers!

Since 2013, Changelly has got a lot of nice testimonials from the customers: just our platform, that was recently launched, has 17 user reviews, 94% of those are positive. The majority of the users value the quality of the customer care, fast order processing, usability of the user interface, most of all. Our platform assigns the Changelly 94/100 rating: it's the great result, higher than 97% of the competition! For example, CEX and TransCoin are ranked below, although XMLGold (95/100) has better rank among our community members.

Based on all these facts, our verdict is the following: Changelly is a legit and perfectly safe place to exchange cryptocurrencies, almost an ideal exchange with great feedback we can recommend to our dear visitors!

Overview: is Changelly safe?

Changelly is the Broker; Fintechvision Ltd. (dba Changelly) started the business in December 2013. The company is based in the Hong Kong SAR China with the headquarters located in the Hong Kong.

Changelly CEO is Eric Benz.

Changelly is one of the longest-running and most popular "crypto-to-crypto" exchange brokers; there is also an option to buy Bitcoin with a credit card. It supports a lot of digital currencies and tokens, has very competitive exchange rates (despite buying with a card) and a professional support team.

Pros & Cons of Changelly

Since Changelly is rated very highly by our visitors, it should have a lot of strong sides and just a few downsides. Let's check it out:

Seems that there are not so many cons, but a lot of pros. We hope you will enjoy your experience exchanging at Changelly! Try Changelly today and let us know how you like it!

Services, Changelly Provides

The platform provides the following cryptocurrency exchange-related services:

• Helps you to exchange one crypto to another

As we can see, Changelly doesn't provide any services besides the cryptocurrency exchange, althought it's safe to say that it does it better than many competitors!

Currencies & Payment Systems

Changelly provides the service of exchanging 29 digital currencies one into another. The following cryptocurrencies are available to swap: Cardano (ADA), Bitcoin Cash (BCHABC), Bitcoin SV (BCHSV), Binance Coin (BNB), Bitcoin (BTC), Bitcoin Gold (BTG), BitTorrent (BTT), Dash (DASH), Dogecoin (DOGE), EOS (EOS), Ether Classic (ETC), Ether (ETH), Lisk (LSK), Litecoin (LTC), NEO (NEO), OmiseGO (OMG), Augur (REP), TRON (TRX), TrueUSD (TUSD), USD Coin (USDC), Tether (USDT), Waves (WAVES), NEM (XEM), Stellar (XLM), Monero (XMR), Ripple (XRP), Verge (XVG), Zcash (ZEC), 0x (ZRX).

There are not much exchanges with so many cryptos supported! If you are not sure, which one of these electronic currencies you are most interested in, you are welcome to read our guides. For example, these: Cryptocurrencies without proof of work to buy in 2020.

Changelly fees

The fees you need to pay at this broker during the process of cryptocurrencies exchange are easier to understand if you break it down like that:

1. Exchange markup. Changelly charges small fee for any exchange. It's usually a little percentage (less than 1 percent, etc.) and the number depends on the cryptocurrencies pair. Feel free to see by yourself at the website!

Buying and selling limits

This Broker has the following limits:

In fact, there are no limits on crypto-to-crypto swaps here, at Changelly. You can exchange almost any amount, big or small. Nice!

Supported countries

Platform allows the users from 242 countries to use the exchange. The following countries are supported by the broker:

• Afghanistan (AF)
• Aland Islands (AX)
• Albania (AL)
• Algeria (DZ)
• Andorra (AD)
• Angola (AO)
• Anguilla (AI)
• Antarctica (AQ)
• Antigua & Barbuda (AG)
• Argentina (AR)
• Armenia (AM)
• Aruba (AW)
• Ascension Island (AC)
• Australia (AU)
• Austria (AT)
• Azerbaijan (AZ)
• Bahamas (BS)
• Bahrain (BH)
• Barbados (BB)
• Belarus (BY)
• Belgium (BE)
• Belize (BZ)
• Benin (BJ)
• Bermuda (BM)
• Bhutan (BT)
• Bosnia & Herzegovina (BA)
• Botswana (BW)
• Bouvet Island (BV)
• Brazil (BR)
• British Indian Ocean Territory (IO)
• British Virgin Islands (VG)
• Brunei (BN)
• Bulgaria (BG)
• Burkina Faso (BF)
• Burundi (BI)
• Cambodia (KH)
• Cameroon (CM)
• Canada (CA)
• Canary Islands (IC)
• Cape Verde (CV)
• Caribbean Netherlands (BQ)
• Cayman Islands (KY)
• Central African Republic (CF)
• Ceuta & Melilla (EA)
• Chad (TD)
• Chile (CL)
• China (CN)
• Christmas Island (CX)
• Cocos (Keeling) Islands (CC)
• Colombia (CO)
• Comoros (KM)
• Congo - Brazzaville (CG)
• Congo - Kinshasa (CD)
• Cook Islands (CK)
• Costa Rica (CR)
• Côte d’Ivoire (CI)
• Croatia (HR)
• Curaçao (CW)
• Cyprus (CY)
• Czech Republic (CZ)
• Denmark (DK)
• Diego Garcia (DG)
• Djibouti (DJ)
• Dominica (DM)
• Dominican Republic (DO)
• Ecuador (EC)
• Egypt (EG)
• El Salvador (SV)
• Equatorial Guinea (GQ)
• Eritrea (ER)
• Estonia (EE)
• Ethiopia (ET)
• Falkland Islands (FK)
• Faroe Islands (FO)
• Fiji (FJ)
• Finland (FI)
• France (FR)
• French Guiana (GF)
• French Polynesia (PF)
• French Southern Territories (TF)
• Gabon (GA)
• Gambia (GM)
• Georgia (GE)
• Germany (DE)
• Ghana (GH)
• Gibraltar (GI)
• Greece (GR)
• Greenland (GL)
• Grenada (GD)
• Guadeloupe (GP)
• Guatemala (GT)
• Guernsey (GG)
• Guinea (GN)
• Guinea-Bissau (GW)
• Guyana (GY)
• Haiti (HT)
• Heard Island and McDonald Islands (HM)
• Honduras (HN)
• Hong Kong SAR China (HK)
• Hungary (HU)
• Iceland (IS)
• India (IN)
• Indonesia (ID)
• Iraq (IQ)
• Ireland (IE)
• Isle of Man (IM)
• Israel (IL)
• Italy (IT)
• Jamaica (JM)
• Japan (JP)
• Jersey (JE)
• Jordan (JO)
• Kazakhstan (KZ)
• Kenya (KE)
• Kiribati (KI)
• Kosovo (XK)
• Kuwait (KW)
• Kyrgyzstan (KG)
• Laos (LA)
• Latvia (LV)
• Lebanon (LB)
• Lesotho (LS)
• Liberia (LR)
• Libya (LY)
• Liechtenstein (LI)
• Lithuania (LT)
• Luxembourg (LU)
• Macau SAR China (MO)
• Macedonia (MK)
• Madagascar (MG)
• Malawi (MW)
• Malaysia (MY)
• Maldives (MV)
• Mali (ML)
• Malta (MT)
• Marshall Islands (MH)
• Martinique (MQ)
• Mauritania (MR)
• Mauritius (MU)
• Mayotte (YT)
• Mexico (MX)
• Micronesia (FM)
• Moldova (MD)
• Monaco (MC)
• Mongolia (MN)
• Montenegro (ME)
• Montserrat (MS)
• Morocco (MA)
• Mozambique (MZ)
• Myanmar (Burma) (MM)
• Namibia (NA)
• Nauru (NR)
• Nepal (NP)
• Netherlands (NL)
• New Caledonia (NC)
• New Zealand (NZ)
• Nicaragua (NI)
• Niger (NE)
• Nigeria (NG)
• Niue (NU)
• Norfolk Island (NF)
• Norway (NO)
• Oman (OM)
• Pakistan (PK)
• Palau (PW)
• Palestinian Territories (PS)
• Panama (PA)
• Papua New Guinea (PG)
• Paraguay (PY)
• Peru (PE)
• Philippines (PH)
• Pitcairn Islands (PN)
• Poland (PL)
• Portugal (PT)
• Qatar (QA)
• Réunion (RE)
• Romania (RO)
• Russia (RU)
• Rwanda (RW)
• Samoa (WS)
• San Marino (SM)
• São Tomé & Príncipe (ST)
• Saudi Arabia (SA)
• Senegal (SN)
• Serbia (RS)
• Seychelles (SC)
• Sierra Leone (SL)
• Singapore (SG)
• Sint Maarten (SX)
• Slovakia (SK)
• Slovenia (SI)
• Solomon Islands (SB)
• Somalia (SO)
• South Africa (ZA)
• South Georgia & South Sandwich Islands (GS)
• South Korea (KR)
• South Sudan (SS)
• Spain (ES)
• Sri Lanka (LK)
• St. Barthélemy (BL)
• St. Helena (SH)
• St. Kitts & Nevis (KN)
• St. Lucia (LC)
• St. Martin (MF)
• St. Pierre & Miquelon (PM)
• St. Vincent & Grenadines (VC)
• Suriname (SR)
• Svalbard & Jan Mayen (SJ)
• Swaziland (SZ)
• Sweden (SE)
• Switzerland (CH)
• Taiwan (TW)
• Tajikistan (TJ)
• Tanzania (TZ)
• Thailand (TH)
• Timor-Leste (TL)
• Togo (TG)
• Tokelau (TK)
• Tonga (TO)
• Trinidad & Tobago (TT)
• Tristan da Cunha (TA)
• Tunisia (TN)
• Turkey (TR)
• Turkmenistan (TM)
• Turks & Caicos Islands (TC)
• Tuvalu (TV)
• Uganda (UG)
• Ukraine (UA)
• United Arab Emirates (AE)
• United Kingdom (GB)
• Uruguay (UY)
• U.S. Outlying Islands (UM)
• Uzbekistan (UZ)
• Vanuatu (VU)
• Vatican City (VA)
• Venezuela (VE)
• Vietnam (VN)
• Wallis & Futuna (WF)
• Western Sahara (EH)
• Yemen (YE)
• Zambia (ZM)
• Zimbabwe (ZW)
Show all supported countries

Does Changelly allow the users from United States (US)?

Sorry, but the Changelly can't provide the services to the citizens and residents of the United States of America at this time, due to the local regulations and licensing matters, etc. But there are no reasons to get disappointed because of that, there are plenty of great exchanges as well as the ones of Broker type, who warmly welcomes the American people! We can recommend you to look at these:

• BTCBIT
• MagneticExchange
• PayBis

Customer service

According to the community and the exchange users' testimonials, Changelly provides an excellent, exceptional quality customers support! The analysis of reviews is the following:

Verification at Changelly

The broker respects the user privacy and doesn't require verification. You may stay anonymous while using Changelly, whatever exchange direction you need.

This is a rare find these days! You know, most of the exchanges require at least some verification. The absence of KYC policy saves the user time and prevents possible data leaks, we think that many people will appreciate such a possibility while dealing with Changelly!

Deposit/withdrawal speed

Although according to the data we have, the process of exchange is fully automated on this broker, you may face some delay when you send the money "outside", i.e. say you are withdrawing the BTC you purchased to your personal wallet. Let's see what other cryptocurrency enthusiasts say about how fast is Changelly!

Is Changelly instant?

So, what can we see? According to the feedback we got from other users of this broker worldwide, Changelly is instant: money arrives right after you order it all the time. That's great to know!

Customers' testimonials

Our users left 17 testimonials about their experience dealing with Changelly, 94% of the testimonials are positive, 6% are neutral and there are 0 negative ones. Feel free to read as many of these as you like!

Although the user reviews of Changelly are not the best-of-the-best, 94% positive ones is definitely a good result! Most likely, your experience doing business with this broker will be worthwhile, and who knows, maybe it will turn out that for you this exchange is #1!

FAQ about Changelly

Changelly vs other exchanges

Let's compare Changelly to other similar exchange services with similar features: others of broker type mostly. Besides, seems reasonable to compare the platform with the exchanges having similar rating and serving (mostly) the same geographic, etc. Remember that if you wish to find the exchange offering the best price to buy/sell Bitcoin and 33 other cryptos, check the best rates to buy bitcoin and crypto in United States!

Changelly vs Bitonic

Let's compare the key features of these two platforms to see which one suits you best:

our detailed review of Bitonic

• Bitonic is a broker Changelly is a broker, both are using the same business model.
• Bitonic had started the business May 2012 Changelly started the business December 2013 (Bitonic is working for 1 years and 7 months longer time).
• Bitonic has all the required business licenses and permissions Changelly has all the required business licenses and permissions (both exchange services operate using the same approach to the business, utilizing a same legal model).
• Besides buying and selling cryptocurrencies, Bitonic provides the following extra services: Merchant Services Changelly provides us with less services, related to the crypto exchange: swap cryptocoins and tokens.
• Bitonic supports 1 cryptocurrencies Changelly allows to exchange 29 cryptos (Changelly supports 28 cryptocurrencies more).
• 1 fiat currencies are available at Bitonic Changelly doesn't allow to use any fiat currencies (Changelly supports 1 fiat currencies less).
• Bitonic accepts deposits from and allows withdrawals to 3 fiat payment systems / banks Changelly doesn't support fiat payments in any form (Changelly supports 3 banks and fiat payment systems less).
• Bitonic allows registrations from 46 countries; we are sorry, but United States is not supported this time You may register at Changelly if you reside in one of 242 countries; unfortunately, United States is not among the supported ones (Changelly supports more countries worldwide).
• Our visitors rated customer care at the Bitonic 5.0 / 5.0 Customers' service at Changelly exchange was rated 5.0 / 5.0 by our visitors (Changelly & Bitonic provide the equal quality of customer support).
• During the account verification Bitonic usually asks for 3 documents and/or procedures: (id verification, phone confirmation, a bank account verification) Changelly has no KYC procedures, you can be completely anonymous while exchanging here (Changelly 's KYC policy requires the customer to take less actions or to provide less data).
• Due to results of community feedback, Bitonic process deposit/withdrawal orders in about a couple of seconds, in fact — instantly, without any delay; everything is automated Due to results of community feedback, Changelly process deposit/withdrawal orders in about a couple of seconds, in fact — instantly, without any delay; everything is automated (Changelly & Bitonic process the deposits and withdrawals with equal speed).
• Our users left 5 testimonials about Bitonic, 100% of which are positive We've collected 17 users testimonials about Changelly, 94% are positive (Changelly was rated lower by the community).

Although the final decision, which exchange — Bitonic or Changelly — is better is up to you, we'll try to help you with the decision. Both exchanges are great, although Changelly has a lower total rating 94 vs Bitonic with 100, we recommend you to look at the list above and decide, what is most important for you!

try Bitonic

or

exchange @ Changelly!

If you feel like need more comparison versus other exchanges, feel free to check these:

• Changelly vs Bitonic
• Changelly vs BTCBIT
• Changelly vs CEX
• Changelly vs TransCoin
• Changelly vs XMLGold

Changelly vs BTCBIT

Let's compare the key features of these two platforms to see which one suits you best:

our detailed review of BTCBIT

• BTCBIT is a broker Changelly is a broker, both are using the same business model.
• BTCBIT had started the business May 2017 Changelly started the business December 2013 (Changelly operates 3 years and 4 months longer).
• BTCBIT has all the required business licenses and permissions Changelly has all the required business licenses and permissions (both exchange services operate using the same approach to the business, utilizing a same legal model).
• Besides buying and selling cryptocurrencies, BTCBIT provides no extra services Changelly provides us with less services, related to the crypto exchange: swap cryptocoins and tokens.
• BTCBIT supports 10 cryptocurrencies Changelly allows to exchange 29 cryptos (Changelly supports 19 cryptocurrencies more).
• 9 fiat currencies are available at BTCBIT Changelly doesn't allow to use any fiat currencies (Changelly supports 9 fiat currencies less).
• BTCBIT accepts deposits from and allows withdrawals to 7 fiat payment systems / banks Changelly doesn't support fiat payments in any form (Changelly supports 7 banks and fiat payment systems less).
• BTCBIT allows registrations from 221 countries; United States is among the supported ones You may register at Changelly if you reside in one of 242 countries; unfortunately, United States is not among the supported ones (Changelly supports more countries worldwide).
• BTCBIT allows the user to be anonymous, there is no account verification, etc. Changelly has no KYC procedures, you can be completely anonymous while exchanging here (Changelly & BTCBIT require the client to pass through the — more or less — the same process during the verification).
• Due to results of community feedback, BTCBIT process deposit/withdrawal orders in about a couple of seconds, in fact — instantly, without any delay; everything is automated Due to results of community feedback, Changelly process deposit/withdrawal orders in about a couple of seconds, in fact — instantly, without any delay; everything is automated (Changelly & BTCBIT process the deposits and withdrawals with equal speed).
• Our users left 8 testimonials about BTCBIT, 100% of which are positive We've collected 17 users testimonials about Changelly, 94% are positive (Changelly was rated lower by the community).

Although the final decision, which exchange — BTCBIT or Changelly — is better is up to you, we'll try to help you with the decision. Both exchanges are great, although Changelly has a lower total rating 94 vs BTCBIT with 97, we recommend you to look at the list above and decide, what is most important for you!

try BTCBIT

or

exchange @ Changelly!

If you feel like need more comparison versus other exchanges, feel free to check these:

• Changelly vs Bitonic
• Changelly vs BTCBIT
• Changelly vs CEX
• Changelly vs TransCoin
• Changelly vs XMLGold

Changelly vs CEX

Let's compare the key features of these two platforms to see which one suits you best:

our detailed review of CEX

• CEX is a trading platform Changelly is a broker, it has a different business model (feel free to read about the differences between trading platform and broker)
• CEX had started the business July 2014 Changelly started the business December 2013 (Changelly operates 6 months longer).
• CEX has all the required business licenses and permissions Changelly has all the required business licenses and permissions (both exchange services operate using the same approach to the business, utilizing a same legal model).
• Besides buying, selling and exchanging cryptocurrencies, CEX provides the following extra services: Margin Trading Changelly provides us with less services, related to the crypto exchange: swap cryptocoins and tokens.
• CEX supports 15 cryptocurrencies Changelly allows to exchange 29 cryptos (Changelly supports 14 cryptocurrencies more).
• 4 fiat currencies are available at CEX Changelly doesn't allow to use any fiat currencies (Changelly supports 4 fiat currencies less).
• CEX accepts deposits from and allows withdrawals to 4 fiat payment systems / banks Changelly doesn't support fiat payments in any form (Changelly supports 4 banks and fiat payment systems less).
• CEX allows registrations from 224 countries; United States is among the supported ones You may register at Changelly if you reside in one of 242 countries; unfortunately, United States is not among the supported ones (Changelly supports more countries worldwide).
• Our visitors rated customer care at the CEX 4.0 / 5.0 Customers' service at Changelly exchange was rated 5.0 / 5.0 by our visitors (Changelly support team got better rating from our customers
• During the account verification CEX usually asks for 3 documents and/or procedures: (id verification, phone confirmation, selfie) and it takes a day or two in most of the cases Changelly has no KYC procedures, you can be completely anonymous while exchanging here (Changelly 's KYC policy requires the customer to take less actions or to provide less data).
• Due to results of community feedback, CEX process deposit/withdrawal orders in about in couple of minutes (although the exchange is instant) Due to results of community feedback, Changelly process deposit/withdrawal orders in about a couple of seconds, in fact — instantly, without any delay; everything is automated (Changelly processes deposits and withdrawals faster
• Our users left 14 testimonials about CEX, 93% of which are positive We've collected 17 users testimonials about Changelly, 94% are positive (Changelly has better testimonials from the clients

Although the final decision, which exchange — CEX or Changelly — is better is up to you, we'll try to help you with the decision. Both exchanges are great, although Changelly has a better total rating 94 vs CEX's 92, we recommend you to look at the list above and decide, what is most important for you!

try CEX

or

exchange @ Changelly!

If you feel like need more comparison versus other exchanges, feel free to check these:

• Changelly vs Bitonic
• Changelly vs BTCBIT
• Changelly vs CEX
• Changelly vs TransCoin
• Changelly vs XMLGold

Changelly vs TransCoin

Let's compare the key features of these two platforms to see which one suits you best:

our detailed review of TransCoin

• TransCoin is a broker Changelly is a broker, both are using the same business model.
• TransCoin had started the business May 2018 Changelly started the business December 2013 (Changelly operates 4 years and 4 months longer).
• TransCoin has all the required business licenses and permissions Changelly has all the required business licenses and permissions (both exchange services operate using the same approach to the business, utilizing a same legal model).
• Besides buying and selling cryptocurrencies, TransCoin provides no extra services Changelly provides us with less services, related to the crypto exchange: swap cryptocoins and tokens.
• TransCoin supports 4 cryptocurrencies Changelly allows to exchange 29 cryptos (Changelly supports 25 cryptocurrencies more).
• 2 fiat currencies are available at TransCoin Changelly doesn't allow to use any fiat currencies (Changelly supports 2 fiat currencies less).
• TransCoin accepts deposits from and allows withdrawals to 6 fiat payment systems / banks Changelly doesn't support fiat payments in any form (Changelly supports 6 banks and fiat payment systems less).
• TransCoin allows registrations from 255 countries; United States is among the supported ones You may register at Changelly if you reside in one of 242 countries; unfortunately, United States is not among the supported ones (Changelly supports less countries).
• During the account verification TransCoin usually asks for 1 document / procedure: (id verification) Changelly has no KYC procedures, you can be completely anonymous while exchanging here (Changelly 's KYC policy requires the customer to take less actions or to provide less data).
• Our users left 5 testimonials about TransCoin, 100% of which are positive We've collected 17 users testimonials about Changelly, 94% are positive (Changelly was rated lower by the community).

Although the final decision, which exchange — TransCoin or Changelly — is better is up to you, we'll try to help you with the decision. Both exchanges are great, although Changelly has a better total rating 94 vs TransCoin's 91, we recommend you to look at the list above and decide, what is most important for you!

try TransCoin

or

exchange @ Changelly!

If you feel like need more comparison versus other exchanges, feel free to check these:

• Changelly vs Bitonic
• Changelly vs BTCBIT
• Changelly vs CEX
• Changelly vs TransCoin
• Changelly vs XMLGold

Conclusion: is Changelly legit or scam?

Now it's time to draw a conclusion, is Changelly a scam or is it a legit exchange? We are 100% sure Changelly is a trusted, legit exchange with great reputation in the community. There is no way it can be called a scam! Let's summarize what we like most (and what we don't) about the Changelly:

• It is licensed, regulatory compliant financial company
• The broker doesn't hold customers' funds, instantly delivering monies to your wallet
• This company has being in the business for a long time; exchange was started 6 years and 0 months ago
• Exchange supports 29 cryptocurrencies
• Changelly accepts the clients from 242 countries; unfortunately, users from United States are not permitted to use the service
• You may remain anonymous while using the exchange services. We should add that there are not so many exchanges with no KYC left these days!
• Customers' testimonials are rather good, 6% (1 of 17) are neutral or negative. According to the customers feedback:
• Customer support is great
• Deposits and withdrawals are instant

Changelly is a trusted exchange with a great reputation, it partners with a lot of well-known names in the crypto industry. It's a great choice if you need to exchange one cryptocurrency to another fast and easy, hassle-free!